Welcome to the Lockettopia Shipping FAQ — your guide to how we ship, fulfill, and support every order from our studio. Here you’ll find answers about shipping times, return policies, and the upcoming release of our Greek Gods & Heroes hardback edition. Every product is crafted with care and fulfilled through trusted partners to ensure your experience is as smooth and inspiring as the art itself.
GENERAL
Prints, Framed prints, and stickers are made and shipped through Printful, a trusted print-on-demand partner ensuring museum-quality materials and reliable global delivery.
Distribution of "Greek Gods and Heroes" hardback book will be handled by Fulfillrite in the United States and Zatu Games in the UK & EU. Coming in March, 2026.
Yes! All unframed art prints ship free to customers in the USA, UK, and EU.
Framed prints and stickers ship at a flat rate based on your location. Shipping costs for these items are displayed at checkout and kept closely aligned with Printful’s standard carrier rates for your region
SHIPPING
All art prints, framed prints, and stickers are produced and shipped on demand through Printful. Depending on your location, your order may be fulfilled at one of Printful’s regional facilities in the US, UK, or EU for faster delivery and lower customs fees.
Processing typically takes 2–5 business days, followed by shipping times of 5–10 business days for most destinations. You’ll receive a tracking link as soon as your order ships.
Please note that delivery times can vary slightly depending on customs clearance or carrier delays.
Yes. We currently ship worldwide.
For faster delivery, we divide our orders into two primary zones:
- Zone A: USA, UK, and EU
- Zone B: Rest of World
Shipping costs and times are calculated accordingly.
RETURNS & EXCHANGES
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving it. We’ll review the issue and arrange a replacement or refund through Printful at no cost to you.
Email: hello@lockettopia.com with your order number and a photo of the issue.
Because all items are made to order, we do not accept general returns or exchanges. However, we’re happy to resolve any issue related to quality, printing, or shipping errors.
BOOK RELEASES
The deluxe hardback edition of Greek Gods & Heroes is currently in production and scheduled for March 2026.
Distribution will be handled by Fulfillrite in the United States and Zatu Games in the UK & EU.
You can subscribe to our newsletter or follow us on social media for exact release dates, pre-order details, and behind-the-scenes updates.